Solutions

Solutions

Hotel VoIP Solution

With the pandemic interrupting business and tourism, the hotel industry takes a hit.
Using a solid VoIP system to replace the old PBX system, not only can save the hotel a huge maintenance cost, but also can improve the internal and external communication efficiency, and bring a better customer experience.
Based on the hospitality industry's growing unified communication needs, with the OM series IP phone system as the core, New Rock provides seasoned unified communication solutions for various kinds of hotels.

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Soluiton Value
  • Unified Voice Communication

    · Multi-feature voice communication

    · IVR, atuo attendant

    · Call recording and other value-add services

  • Hotel PMS compatible

    ·Check-in/check-out service

    ·Wake-up call service

    ·Billing service

    ·Do no disturb

    ·Call restriction, etc.

  • Cost reduction

    ·Reduce the wiring construction cost

    ·Easy to expansion without changing the legacy

    ·Reduce device maintenance & management cost

  • Increased demand for Data & AI

    ·Open API for use hotel AI vitural assistant

    ·Open API for contactless delivery robot

    ·Open API for data analysis, turn recording file to text for BI analysis

Solution Features
Solution Topology

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