Realty believes "customer first, service first". With telephone
recording solution, their service has been promoted to a higher
Sales executive: they can track customer communication and customer complaints
Every phone call with customers is recorded. When you forget the content
or any dispute caused, you can check back the recording.
Business leaders: business assessment is getting fairer, and customer satisfaction is higher
How many calls a salesperson call one day, and how their service is, how
long they talked... all stuff can be checked through recording. So as
to provide customers with higher-end and efficient services.