The New Rock call center solution improves call reception and response rate using its 24/7 smart switchboard and a host of call-distribution capabilities. Call center employees are able to record customer information and call contents during the calls in real time. Management staff can access call histories, call recordings, and converted text of all call center employees in order to supervise service quality.
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 +86 21-61202700

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     5/F Block B, Building 1, 

     No.188 Pingfu Road, 

     Xuhui District, Shanghai

     200231, China