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In recent years, AI technology has started to be applied in various industries, adopting AI voice technology to empower intelligent communication based on IP-based communication solutions, has greatly improved the efficiency of various industries. In the New Rock smart hotel communication solution, based on the NewLync SaaS platform, we can flexibly deploy, hotel AI reception IoT smart rooms, NewLync softphone, UMS, and other featured modules for hotels. Empowering smart hotel construction.Contact us
· The combination of staff and AI virtual assistant makes answering more efficient.
· High-frequency standardized response for the guests, reducing duplicated work of employees.
· The AI virtual assistant can be flexibly deployed during peak and low seasons.
· One-click response to the request.
· Intelligent terminal, everything is connected, build a more convenient and comfortable room.
· Un-man delivery robot, no contact, more secure.
· Hotel AI virtual assistant is cloud deployment, maintenance-free.
· Docking with SaaS is faster and more stable.
· UMS platform for unified management of equipment, realize real-time status monitoring.
· Long-term maintenance is more efficient
· Comprehensive cost reduction and efficiency increase, reduce hardware input costs, reduce labor costs.
· Improve customer service efficiency and staff communication efficiency.
· Data-supported, data-driven for hotel operation decision.
· Quick system deployment, smooth and stable docking.
· 95% of consulting, guest needs, transfer, outbound calls and other business can be processed by AI virtual assistant, the human employees can work much easier and efficient .
· Real-time understanding of what the guests need.
· Real-time pushing of important messages to prevent omission.
· Real-time complaint warning.
· Real-time warning of complaints of customer, manual intervention, intercept bad reviews.
· Professional hotel IP phone, customize the hotel welcome message;
· Support a room with multiple machines; Phone appearance is stylish and modern, matching the hotel image.
· Smart room terminal: support voice call to the reception, multi-mode control of lights, curtains, remote control, real-time response to information inquiries
· Support to un-man delivery robots, make service delivery much more safer
· Unified communications, support for unified management of the terminals and devices.
· IP PBX support for docking to mainstream PMS
· Support for hotel phone call recording, multi-level queries, etc.