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Transforming the communication with NewLync 2.0 UCaaS, How XinYongan Futures Enhanced Work Efficiency Across the World Trade Office

Xin Yong An Futures, a leading global financial services firm with a network of offices spanning across several continents, recognized the critical importance of seamless and reliable communication for delivering exceptional financial services to its clients. With a vision to enhance operational efficiency, provide 24/7 customer support, and reduce communication costs, Xin Yong An Futures sought a robust and integrated communication solution that could unify its global offices and streamline communication across various channels.


To address these requirements, Xin Yong An Futures choose NewLync2.0 UCaaS solution, a pioneer in Unified Communications solutions, and harnessed China Mobile's internal global number resources to deploy a comprehensive communication platform that would revolutionize the way its global offices communicated and operated.


By leveraging NewLync 2.0 Unified Communications, Xin Yong An Futures was able to consolidate enterprise cloud telephony, PC work center office, HD video conferencing, and 24/7 customer service into a single, integrated communication solution. 


This transformative approach enabled seamless connectivity and collaboration across the organization's global network, empowering employees to communicate, collaborate, and support clients effectively, regardless of geographical barriers or time zones.


The integration of China Mobile's global number resources further bolstered the solution, providing Xin Yong An Futures with a unified numbering plan that facilitated global networking, reduced communication costs, and ensured high reliability in communication services. 


This strategic partnership streamlined the management of global communication resources, enabling Xin Yong An Futures to allocate resources more efficiently and deliver exceptional financial services to its clients with unparalleled connectivity and responsiveness.


As a result of implementing the NewLync 2.0 Unified Communications platform in conjunction with China Mobile's global number resources, Xin Yong An Futures experienced a significant transformation in its global communication infrastructure. The organization witnessed a substantial reduction in communication costs, improved operational efficiency, and enhanced customer service capabilities, ultimately leading to a more seamless and responsive financial services delivery for its clients worldwide.


The implementation of this comprehensive communication solution not only elevated the organization's global networking capabilities but also significantly improved overall communication efficiency, enabling Xin Yong An Futures to better serve its clients, strengthen its market presence, and maintain a competitive edge in the dynamic landscape of global financial services.


With NewLync 2.0 and China Mobile International global number resources, Xin Yong An Futures successfully redefined its global communication strategy, creating a flexible, cost-effective, and collaborative environment that facilitated seamless communication, enhanced customer serviceand elevated the standard of financial services delivery across its global network of offices.


NewLync 2.0 Unified Communications platform with China Mobile's global number resources provided a comprehensive communication solution that significantly improved efficiency and collaboration for Xin Yong An Futures' global network of offices.


If you need further details or have specific requirements for the customer story, feel free to contact New Rock at global@newrocktech.com

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