Release & Upgrade
Release Notice for RMS V2.5.24
Release Notice for UMSV1.1.41
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
Wewei
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3

FAQ
How To Install New Rock OM20 IPPBX-OM20g Installation
Why are PBX's Becoming VoIP Based?
What's the Meaning of PBX And How does a PBX system work?
How Is Ip Pbx Different From Traditional PBX?
How does a hotel phone system work?
What is PSTN gateway?
Is VoIP Phone worth it for a small business?
The Difference Between A Ip Phone And A Voip Phone
Can you use your old phone with VoIP?
What Is The Sip Response Code?
What is VoIP Server And How a VOIP Server Works
What is SIP 500 error
What Is Voip Gateway
Ip-pbx Vs Voip Gateway
Best PBX Phone System Features for Businesses
How to Setup a VoIP System in Office
PBX Software Features
Traditional IP PBX configurations
How to choose business telephony system
IP PBX vs. Traditional PBX
PBX IP PBX and VoIP technology Advantages
Guide to Business VOIP PBX
PBX phone systems for small businesses
How Does a SIP Gateway Work?
SIP, VOIP & IP Phones
VoIP Phone Systems - Create the Perfect Business Phone System
What Is a PBX Phone System
How much business Phone System
What is a PBX System
Why use VOIP
What are the advantages of VoIP services
FXO/FXS Gateways
Which Voip Phone System Is Right for Your Business
How do I choose a VoIP provider
Flexible Hotel Phone Systems From New Rock
How Can VoIP Help Hotels Cut Cost
Hospitality Technology Solutions
Modern phones for hotel rooms
VoIP to the hospitality industry
Hotel phone system improves hotel service experience
Why is a Hotel Phone System Important
How Hotel Phone Systems
The Importance Of Using Hotel Phone System
Hotel VOIP telephone system
Small Hotel Phone System for up to 50 Rooms
How Hotels Use a PBX Phone System
Hotel Phone Systems Types
Why Sip Trunking Is The Best Hotel Phone System
What Are The Main Advantages of PBX Hospitality Phone Systems?
How to upgrade hotel PBX

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training

Demo

Installation & Maintenance
OM SIP Trunk Configuration Documentation
NAT Traversal Service---Configuration video
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Others
Manuals
Datasheet
Marketing Materials

Videos
USER EXPERIENCE IMPROVEMENT INITIATIVE
USER LICENSE AGREEMENT
Hotel Phone Systems Types
Update Time:2021-07-05 14:10:20 Browse Times:296 Amount Downloads:1
Almost every hotel has one: a private branch exchange (PBX), telephone switching equipment that routes and processes calls using the public telephone network, facilitating commonly available features like voice mail, call forwarding and intercom. In hotels, PBX systems manage the thousands of telephone activities throughout the building each day, and are often integrated with important guest service applications such as Property Management Systems (PMS) and Customer Service Automation (CRM). While these behind the scenes activities are invisible to guests, the PBX is critical to the daily operation of the hotel. Today’s hotel guest expects an ever-increasing array of communication services, from email to fax, and hotels must meet the competitive challenge with the best possible technology.

IP PBX systems, which have taken hold among enterprise users, are becoming the new epicentre of services at hotels. With an IP PBX, features such as real-time billing and intelligent speech recognition are simplifying guest services and check out. As adoption of this technology moves forward, however, hotels are challenged to find the right migration path from a traditional to an IP PBX. Deploying an IP PBX is a significant undertaking, and hotels should consider how their trusted applications will integrate with the IP PBX. The IT and MIS staff of hotels should know that there are several options to choose from when deciding to make the transition to IP telephony.

Hotel and motel phone systems are typically PBX systems. PBX phone systems consist of telephone hardware and switches, typically stored in a telecom cabinet at your hotel, to process calls. A standard hotel PBX phone system has all of the features you'd expect. In addition to making and receiving standard voice calls, hotel PBX phone systems offer voice mail, auto attendant, dial by name/extension, music on hold, and more.

Another option that is becoming much more popular in hospitality is the IP phone system. IP phone systems are a completely digital version of PBX systems that allows your hotel phone system to be run over an internet protocol network (typically broadband but wireless is also possible). This allows for not only voice over internet protocol (VoIP) phone calls—which can greatly reduce long-distance calling costs—but also a long list of sophisticated functions. By using a hotel IP phone system that can connect directly with hotel management systems and replacing traditional phones with IP telephone handsets, you and your guests will be able to enjoy such functions as:

Checking in and out of rooms
Room moves
Guest contact management
Guest messaging
Storing details and preferences of frequent guests/VIP
Video and conference calling

A hotel or motel phone system that offers such advanced features will certainly be viewed favorably by guests, and you may offer some of them as free services. But, from a business point of view, hotel VoIP phone systems also represent huge revenue opportunities through advertising, fees and referral commissions.

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