We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
PSTN was used for voice services and IP networks for broadband services. Now, as we move into the "all-optical network era", a single fiber-optic cable can solve the problem of voice, video, and data services. The PSTN will gradually phase out, and users who were originally adopt the PABX need to migrate to the IMS or next-generation network. Many enterprises adopted traditional PABXs for office telephone systems, with the development of business and operation, the PABX system is having difficulties in expansion and is unable to establish a network with their subordinate organizations. New Rock's office IP telephony and unified communication solution support the retention of the original PABX, and through the enterprise LAN or the Internet, the headquarters and the remote branch's office phone systems can be networked with VoIP. With the migration solution, users not only can protect the original fixed asset investment but also provides new VoIP communication functions. Including mobile extensions, SIP trunking, small call centers,video conference, and NAT traversal services, etc.
Contact us· Compatible with Panasonic TDA100 analog-only PBX and is compatible with Huawei, Cisco, Avaya and many other brands of equipment and systems to achieve a smooth transition of interconnection.
·MX series VoIP gateway with FXO can dock with S Port on the PABX.
·For the remote extension, the user can deploy an HX4G VoIP gateway to connect to the headquarter of MX8G to realize a remote connection and multi-site networking.
·UMS for centralized operation and maintenance management.
·The connection between the head office and the remote office is built without spending too much replacing the whole system.
·Support migrate to the cloud/host PBX.
· Retain existing PBX system at head office,protect the original device investment.
· Interoperability with popular SIP servers, such as Cisco CallManager/CUCM, Broadsoft, Microsoft Skype for Business (Lync), Huawei IMS, VoS, FreeSWITCH and Asterisk/Elastix
· No change in dialing habits
· Inter-dialing and transfer of internal calls between head office and subordinate organizations
· User friendly UI for easy centralized remote maintenance and management
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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