We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
Digital unified communication system, empower customers to a accelerate digital transformation
About New Rock
Since the establishment in 2003, New Rock has always been focusing on R&D, adhering to independent innovation, providing future oriented unified communication products and services for telecom operators, governments, enterprises and industry customers.
New Rock dedicate to build a barrier free future.
Provide one-stop unified communication service to our customers
UCaaS (Unified Communications as a Service) is empowering SMEs to make the transition to hybrid working. SME hybrid workers can engage with customers by chat, meeting, call on one platform, from multiple devices, increasing productivity and saving unnecessary costs. New Rock IP telephony system OM IP PBX and NewLync provide SME a one-stop office unified communication platform.
Using a VoIP system to replace the plain old PABX system, can save the hotel IT a huge maintenance cost, improve internal and external communication efficiency, and bring a better customer experience. With the OM series IP PBX and MX series VoIP gateways, New Rock provides solutions for the hospitality industry, from large resorts, luxury hotels to chain hotels and small hotels.
Finance communication systems require high performance, strict data correctness, extreme resilience, and ease to scale up or down. New Rock large-size OM8000 IP PBX is license controlled with a max of 8000 users and 800 concurrent calls. The dual ethernet port and power module redundancy with HA, are able to provide a multi-feature unified communication system for large financial institutions and sub-remote branches.
New Rock digital communication and collaboration platform NewLync supports 10 to 400 parties' HD meetings on various user terminals, such as mobile phones, meeting hubs, desktop IP Phones, and PC. Building a digital workspace that supports Chat, Conference, and Call together for hybrid workers.
Hear our customer share their experience with New Rock
New Rock PMSI, support docking to various hotel PMS
Full IP deployment, easy installation and maintenance
24/7 IVR, automatic transfer of customer calls
Highly reliable system and high concurrent calls
Replace the original Avaya PBX to solve the system frequent breakdowns
Facilitate internal communication and external communication, multi-site networking for device unified management
Stable and reliable call recording, meet the law and regulation for the financial industry
License controlled smooth expansion
Highly reliable communication system, guarantee 0 voice interruption
Docking with Sino-pec business system with open API
Effectively reduce the deployment cost and improve system flexibility
Efficient operation and maintenance, smart and simple management
Easy to deploy and expand, protect original device investment
Energy saving and environmental protection
Dedicated IP phone for reception to improve call processing efficiency
IP-based deployment, easy operation and maintenance management
Highly reliable call communication guarantee
Highly concurrent call IP telephony system with stability and reliability
Flexible expansion, convenient operation and maintenance
Highly reliable recording of external calls to meet digital government requirement
Multi-site networking IP telephony system
Each staff has a unique extension or efficient internal and external communication
External service hotline call are recorded and can be traced to enhance judicial credibility
Empowering the construction of digital courts
Stay up with the latest industry news and trends
Tel：021-61202700 / 52217917
Address：5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1