

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



We provide the latest trends of ICT, follow us on the industry news and master the latest cutting-edge technology!



(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Home>Solutions > Customer Story > Scenario
Challenge
Employees are in different locations, adopting a hybrid working mode, not convenient to deploy telephone landlines
Solution
NewLync supports wifi/3g/4g/5g networking, turning cell phones into corporate mobile extensions; free dialing between extensions, outbound calls displaying corporate official phone numbers
Customer value
No wiring, rapid deployment
Challenge
Sales often go out to run business, in order not to miss customer calls, a salesman is specifically left in the office to answer the phone calls
Solution
The extension number of NewLync is the same as that of the desktop phone, support outbound calls and contact book.
Customer value
No need to keep the office extension, no more missed calls out of the office
Challenge
Admissions teachers have irregular office locations and use cell phones to communicate with students when outside the office, so leaders cannot supervise their call activities
Solution
By feeding outbound calls, the external admissions office switchboard number is displayed; the calls between teachers and students are recorded, and supervisors can check at any time
Customer value
Unified brand image; calls are recorded for supervision
Challenge
Technical engineers are often sent out to customer sites, and need to communicate with the company's R&D and testing team in a timely manner on site conditions
Solution
Click to dial the extension of colleagues; such as the need for multi-person discussion, you can carry out a conference call
Customer value
Free communication and efficient collaboration between internal and external staff
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

