Solutions

Solutions

SME Mobile Extension

SOHO / Work from Home

Challenge

Employees are in different locations, adopting a hybrid working mode, not convenient to deploy telephone landlines

Solution

NewLync supports wifi/3g/4g/5g networking, turning cell phones into corporate mobile extensions; free dialing between extensions, outbound calls displaying corporate official phone numbers

Customer value

No wiring, rapid deployment


Remote office

Challenge

Sales often go out to run business, in order not to miss customer calls, a salesman is specifically left in the office to answer the phone calls

Solution

The extension number of NewLync is the same as that of the desktop phone, support outbound calls and contact book.

Customer value

No need to keep the office extension, no more missed calls out of the office


Education

Challenge

Admissions teachers have irregular office locations and use cell phones to communicate with students when outside the office, so leaders cannot supervise their call activities

Solution

By feeding outbound calls, the external admissions office switchboard number is displayed; the calls between teachers and students are recorded, and supervisors can check at any time

Customer value

Unified brand image; calls are recorded for supervision


On-site tech support

Challenge

Technical engineers are often sent out to customer sites, and need to communicate with the company's R&D and testing team in a timely manner on site conditions

Solution

Click to dial the extension of colleagues; such as the need for multi-person discussion, you can carry out a conference call

Customer value

Free communication and efficient collaboration between internal and external staff

Solution

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