Solutions

Solutions

SME Mobile Extension

SOHO / Work from Home

-Challenges:Employees are in different locations, adopting a hybrid working mode, not convenient to deploy telephone landlines

-Solution:NewLync supports wifi/3g/4g networking, turning cell phones into corporate mobile extensions; free dialing between extensions, outbound calls displaying corporate phone numbers
-Customer value:No wiring, rapid deployment
Remote office in agriculture
-Challenge:Sales often go out to run business, in order not to miss customer calls, a salesman is specifically left in the office to answer the phone calls
-Solution:The extension number of NewLync is the same as that of the desktop phone, support outbound calls and contact book.
-Customer value:No need to keep the office extension, no more missed calls out of the office
Education
-Challenge:Admissions teachers have irregular office locations and use cell phones to communicate with students when outside the office, so leaders cannot supervise their call activities
-Solution:By feeding outbound calls, the external admissions office switchboard number is displayed; the calls between teachers and students are recorded, and leaders can spot check at any time
-Customer value:Unified brand image; calls are recorded for easy supervision
On-site tech support
-Challenge:Technical engineers are often sent out to customer sites, and need to communicate with the company's R&D and testing team in a timely manner on site conditions
-Solution:Feed the built-in list of colleagues, click to dial the extension of colleagues; such as the need for multi-person discussion, you can carry out a conference call
-Customer value:Free communication and efficient collaboration between internal and external staff

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New Rock Technologies, Inc.

Mail:global@newrocktech.com

Tel:021-61202700 / 52217917

Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China

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