

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Ensure elevator emergency phone compliance with New Rock POTS replacement solutions. Support ASME A17.1 code requirements while migrating to VoIP infrastructure.
Get DetailsMaintain fire alarm panel and fire phone connectivity with New Rock POTS replacement solutions. Ensure compliance with fire safety codes while migrating to VoIP.
Get DetailsSupport fax machines, POS terminals, and specialized analog devices with New Rock OM gateways featuring T.38 fax relay and modem passthrough for reliable POTS replacement.
Get DetailsReplace building intercom and entrance phone POTS lines with New Rock OM FXS gateways. Maintain door entry, security intercom, and access control connectivity.
Get DetailsEnsure reliable communication in healthcare facilities with New Rock POTS replacement solutions. Support nurse call systems, patient phones, and emergency devices.
Get DetailsModernize campus telephony infrastructure with New Rock OM series gateways. Replace legacy POTS lines across university buildings, government facilities, and public institutions.
Get DetailsTel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

