

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
KRL Commuterline is a commuter rail system for the Jakarta metropolitan area in Indonesia. The service extends beyond Jabodetabek to Rangkasbitung in Banten and Cikarang in Bekasi Regency. The system is operated by PT Kereta Commuter Indonesia (KCI), a subsidiary of the Indonesian national railway company, PT Kereta Api Indonesia (KAI).
As of June 2018, the average number of KRL users per day reached 1,001,438 passengers on weekdays, with a record one-day high of 1,154,080. The passenger load is targeted to reach 1.2-million passengers per day in 2019.

PT Berkat Sahabat Komunikasi (Beskom), New Rock’s distributor in Indonesia provided KCI with the complete solution, which includes one OM20G IP-PBX, one video phone and five SOS devices for each station.
* OM20G is an All-in-one IP-PBX for small business less than 20 people, having rich features, including recording, mobile extension, mini contact center and FoIP.
A total of 10 stations have been installed in the first-phase deployment.

Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

