

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Under the efforts of the government policy, more and more local governments have started to take the construction of digital government, take effectiveness, to upgrade the modernization of governance communication system and governance business system.
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· The VoIP system should be safe and stable, and support 7*24 hours uninterrupted service
· The VoIP system needs to support IP-based deployment, the system supports IP/video phone access, supports WEB and other ways to modify the system data, and does not require frequent change when adjusting work stations or adding numbers.
· Support external citation number, IVR navigation, call transfer, fax and other functions
· Support standard SIP, RTP, SSTP, TLS and other protocols, and support various brands of telephone terminal access
· Access to operators through analog/digital trunks, SIP/IMS, PSTN, etc.
· Distributed deployment based on IP network, reducing wiring and construction costs and shortening deployment time
· Unified management of network-wide equipment, centralized operation and maintenance, batch deployment, effectively reducing maintenance workload
· Support 99.999% telecom-grade reliability, smooth and clear calls. Based on carrier-grade professional hardware platform, advanced technology guarantees such as dual machine hot standby (main and standby switching time <5 seconds), dual power supply, dual network port redundancy, dynamic load balancing, etc.
· Provides open API interface, which can be docked with various service platforms of government system and OA system to realize business integration.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

