

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Home>Solutions > Customer Story > Hospitality
OM200G IP PBX can support max 496 users and 120 concurrent calls, which is more than enough to meet the capacity requirements of hotels. What's more, OM200G has built-in NAT Traversal service, no fixed IP is required, no dynamic domain name is required, no router port mapping, the external extensions can easily penetrate the firewall and register to the IP PBX under the private network.

Customer Value
The whole customer service system runs smoothly with clear voice quality
-----Feedback from City A Hotel customer service staff
IP phones can be used when they are connected to the Internet cable, which is especially suitable for flexible deployment for multi-site networking, For where there is no network cable available, the customer service can use the mobile soft phone app to meet the communication need
------Feedback from Branch Hotel manager
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

