Using a solid VoIP system to replace the old PABX system, not only can save the hotel high maintenance cost, but also can improve internal and external communication efficiency, and bring a better customer experience.
Based on the hospitality industry's growing unified communication needs, with the OM series IP PBX as the core component, New Rock provides all-in-one hotel IP telephony solutions for various sizes of hotels.

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Solution Value
  • Unified Voice Communication

    · Multi-feature voice communication

    · Customized IVR, auto attendant

    · Call recording and other value-add services

  • Hotel PMS compatible

    ·Check-in/check-out service

    ·Wake-up call service

    ·Billing service

    ·Do not disturb, mini bar

    ·Call restriction, etc.

  • Cost reduction

    ·Reduce the wiring construction cost

    ·Easy to expansion without changing the legacy device

    ·Reduce IT maintenance & management cost

  • Increased demand for AI & BI

    ·Open API for use hotel AI virtual assistant

    ·Open API for contactless delivery robot

    ·Open API for transfer recording file to text

Solution Features
Solution Topology
Customer Story

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