We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
Products
Newlync is a digital collaboration platform for enterprises that provides users with one-stop collaboration and communication, and HD audio and video conferencing. Dedicated to creating a new, safer, and more efficient way of communication for enterprises and helping them realize the digital transformation of collaboration and communication. The core exchange platform is interconnected with the NewLync platform through New Rock private protocol, realizing multi-level enterprise contact book, internal calls, outbound calls, mobile extensions, group instant messaging, file transfer, audio and video conferencing, and other functions, enhancing the office efficiency of enterprise employees and empowering enterprise communication. Related Youtube video:https://www.youtube.com/watch?v=qL750iEhpzQ&list=PLvdlxEGUtOzRWos0RgNWyanQdBUoJ7610
Contact UsText - Editable formatted text input box for clear organization and efficient communication
Voice - Say goodbye to fragmented 60-second voices and communicate easily with one complete voice
Read receipts - Read and unread messages at a glance
Ping - Ping important messages, as easy as tapping your colleagues around you
Whiteboard Brush - 17 color brushes to quickly paint your thoughts
Expressions - Multiple expressions for richer expressions
Documents - Send pictures, videos and documents
Burn After Reading - choose how long to destroy the message after it is read by the other party before sending
Search - Quickly find a message in a chat log
Anywhere and any time - Whether in the office, at home, or on the go, access the network and enjoy your meetings
Use any platform - whether it's Android, iOS, MacOS or Windows, simply meet the minimum version requirements and access the network to enjoy the meeting
Use any device - not only smart devices, but also traditional desktop phones can be connected to secure meeting rooms to enjoy meetings
Open a meeting in any way you want - initiate a confidential meeting in a group with one click (using E2EE encryption, supporting 4-10 party audio/video conferences).),
Join a meeting by meeting number or quickly start a secure meeting room meeting (using SRTP encryption, supporting 10-400 party audio and video conferencing)
One number, many phones - landline and cell phone linkage, incoming calls with the same vibration, you can pick up the call directly from the cell phone
Mobile extension - support to enter extension number or through the session/contacts page to quickly initiate
Call extension request, support one-click call to colleague's cell phone through session/contacts page, outgoing calls are dialed through company line
Alternative to a landline - no need to purchase a landline when adding new staff or office locations
NewLync account can be set as an extension number to facilitate mobile and home office in the "post-epidemic era"
Free trial, tiered pricing, on-demand purchase
Full-scene, multi-terminal join the meeting
Unified access to existing telephone systems
One number with multiple extensions
Independent R&D
Public cloud, private cloud, on-premise a variety of deployment options
Containerized deployment, system support 1+N backup
Open API
Third-party Cloud docking capabilities
Mail:global@newrocktech.com
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1