We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
New Rock's all-in-one collaborative communication platform, NewLync, supports efficient communication features such as mobile extensions, audio and video conferencing, and instant messaging. NewLync can help hybrid workers to improve remote office communication efficiency and help business to create a secure, efficient digital workspace.
Contact us· 10-400 party HD meeting, support video conferencing, audio conferencing, teleconferencing and other meeting methods
· Join meeting by various terminals, cell phone, PC, video phone and meeting hub
· Support Android, iOS, MacOS, Windows
· Headquarters and remote branches networking, support inter free extension calls, call transfer
· New branches or offices can directly access the existing communication system, without changing the existing network architecture
· With a variety of communication methods such as text, voice, pictures and video files, it is easy to achieve smooth and simple communication
· Support text, unlimited voice messages, organizational structure, corporate contact book and other features
· Users can realize efficient digital communication, such as mobile phones/computers are mobile offices
·Users can quickly find co-workers by multi-level contact book
·Support quick search for contacts, users can quickly find contacts to initiate conversations, calls and meetings, saving time and improving efficiency
· As long as there is internet, user can answer or dial the office phone from PC or mobile, regardless of distance.
· Use the company official phone number to establish a unified corporate image.
· Meet the need of work from home, hybrid office, remote office and other work scenarios.
· Rapid deployment of new branches or offices based on the internet, with on-demand options and easy expansion
· Open API to retain future development and expansion capabilities.
·Multiple measures such as channel encryption, content encryption, server database security, and key security for security
·Support local server, enterprise private cloud, local server + private cloud / public cloud , on-premise and multiple deployment methods, customized according to enterprise needs
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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