We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
Products
OM500 IP-PBX(now OM1000-UC IP PBX) provides versatile solutions containing voice/video calls, voice messages, broadcasts, Fax, call recording, and mobile extensions, to improve the work efficiency and service quality of a large-scale enterprise. The OM500 IP-PBX supports up to 1000 extensions, and the capability of multi-site networking enables the extensions can be expanded to thousands, to meet the requirement of either a single-site or multi-site deployment.
Contact UsThe OM500 IP-PBX is designed as a compact unit with 1U height and it is applicable to a 19 inch rack. It integrates SIP soft switch, voice codec, media processing. The OM500 IP-PBX analog extensions can be expanded by connecting MX gateways.
The OM500 IP-PBX provides high availability features including 1+1 redundancy of Gigabit-Ethernet ports and AC/DC power supplies (optional).In addition, with high availability featuring primary-standby, active-standby, as well as PSTN failover to handle the failure of the SIP servers, power supply, and network, users are provided with carrier-class availability with minimized potential downtime.
Embedded with New Rock Cloud client, the device located behind enterprise NAT or firewall can be easily accessed for maintenance and troubleshooting or by far-end applications.
Real-time monitoring, alarm notification, remote-packet capture and software upgrading can be performed with New Rock Unified Management System or third-party Element Management Systems connecting over TR-069 or SNMP protocols.
The peer-to-peer communication allows the OM500 IP-PBX to be easily accessed by remote OM IP-PBX, MX gateways, IP phones, mobile extensions, so all extensions of headquarters and branches call each other for free and all trunks can be shared. The unified management of call recordings and call histories is achieved too.
For more information, contact us at global@newrocktech.com or leave us an online message.
Built-in analog-gateway modules and storage for recording, FoIP, and voicemail
Headquarters and branch-office communications through SIP-based trunks
Mobile extensions keep you connected anytime,anywhere
The Windows-based SoftConsole provides click-to-dial, call history, and call recording
Plug-and-play for IP phone
XML/HTTP-based RESTful API for third-party applications
Remote access via the New Rock Cloud
Management with New Rock or third-party device management systems (TR-069, SNMP)
Add-on middle-ware for hospitality applications
P2P communication between OM IP-PBX and SIP terminals across NAT without the need for static IP addresses, DDNS or port mapping on the access router
Class I lightning protection
OM20G | OM50G | OM80E | OM200G | OM500 | |
---|---|---|---|---|---|
Max IP Extensions | 20 | 50 | 168 | 400 | 1000 |
Max SIP Trunks | 24 | 62 | 216 | 496 | 1000 |
Max IP Outside Lines | 24 | 62 | 216 | 496 | 1000 |
Max Built-in FXS/FXO | 4 | 12 | 48 | 96 | - |
Max Concurrent Call | 24 | 30 | 90 | 120 | 200 |
NewLync Mobile Extension | 20 | 30 | 40 | 400 | 1000 |
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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