We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
New Rock now offers a variety of call recording solutions based on product property, business scale, and industrial features. You may achieve complete, reliable, and secure call recording and storage with individual or multi-point centralized management. If combined with the latest AI technology, recordings can even be easily converted into a text.
---Economical and practical: one OM IP-PBX can achieve easy full-process call recording without a recording card, recording box, or recording (answering) machine. Recoding files can be stored on a built-in flash memory of the OM IP-PBX (which supports loop recording), or alternatively on the server (which supports long-term storage).
---Simple and easy to use: With the NeeHau™ client-side installed on a computer, the graphical interface enables search, recording and extraction, downloading, and backup of recording documents, offering simple operation without IT support.
Typical applications: telephone marketing/customer service hotlines, small law firms, and small human resources service companies.
---High-concurrent recording: a single OM IP-PBX supports more than 100 concurrent call recordings, and stacking of multiple devices support a maximum of 300 real-time concurrent call recordings;
---Server storage: the New Rock recording management system installed on the server provides professional, secure, and reliable recording storage and management;
---Professional management: this solution supports various functions, including recording search, multiple-level authority management, statistical analysis, recording encryption, and automatic backup.
Typical applications: financial institutions such as banks, securities brokerages and insurance companies, and government hotlines (such as police office, court, and prosecutor’s office)
---Distributed recording and centralized management: small OM IP-PBXs at branch offices, with built-in storage for call recording; medium to large OM IP-PBXs and New Rock recording management system at the headquarters for centralized management of call recordings at the headquarters and branch offices;
---High reliability: this solution supports transfer resumption from disconnection and cache memory upon network interruption, so that recordings are not lost in case of network failure;
---Multi-site networking with NAT-traversal: the OM IP-PBX, which is built in with a traversal service, does not require a fixed IP address to achieve trans-regional speech network between the headquarters and branch offices.
Typical applications: enterprises engaged in logistics and express delivery, education and training, F&B and hospitality, and realtor services.
The New Rock VoIP gateway supports the standard SIP protocol and is compatible with mainstream softswitch platforms. All calls through the VoIP gateway are automatically recorded and stored on the server, which can be centrally managed by the New Rock recording management system.