

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
With the New Rock MX series VoIP Gateway, MSPs and telecom operators could utilize the existing voice platform infrastructure for the SMB telephony market, bringing more diversified and value-add services to commercial and residential customers.
Contact us
· Supports dozens of office telephony features, including call forwarding, call transfer, three-way calling, caller ID, no-disturb, color ringing, simultaneous vibration and more.
· Supports a variety of features such as custom routing and number bitmap.
·The MX8G VoIP Gateway provides a variety of disaster recovery options including primary and backup SIP server registration switching, load balancing, PSTN and power failover, ensuring highly reliable operation of the device.
·UMS to achieve centralized management, remote monitoring, alarm notification, remote packet capture, software upgrade and other maintenance tasks.
·Support connection to third party management systems via TR-069 and SNMP.
·Compatible with users' exiting platform Cisco Call Manager/CUCM, BroadSoft, etc.
·Huawei IMS, Vos, Nokia Siemens Networks, Free SWITCH and Asterisk/Elastix
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

