We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
Products
The SX100 session Border Controller is designed for small and medium-sized enterprise, providing high quality session security data protection. It is tailor-made for communication security, guarantees for enterprises and address the problems brought by the evolution of enterprise voice networks such as mobile office, branch interconnection, and multi network integration.
Contact UsThe SX100 SBC is compatible with the mainstream signaling and media protocols in the current market, eliminating the differences between networks from different manufacturers, different solutions.
The SX100 SBC not only provides SIP/IMS docking solutions for enterprise users, but also provide standard SBC functions for enterprise customers SBC functions, including branch networking, cross network interoperability, and heterogeneous networking between different communication systems.
The SX100 SBC also supports the customization of header fields, codec conversion, protocol conversion, DTMF mode conversion, call recording, voice quality monitoring, trunk redundancy and load balancing, call frequency limitation etc.
User-friendly graphical, web-based operation interface, easy to use, supports remote upgrade and remote maintenance, convenient for daily maintenance
As a network edge device, the SX100 SBC solves the problem of system resource depletion caused by internet DoS/DDoS、UDP/TCP-Flood and other abnormal service requests, provide enterprises with total network security.
Supports multiple protocols: IPv4/IPv6, UDP/TCP, RTP/RTCP/MSRP, TLS/SRTP, SIP/IMS, HTTP/HTTPS, NTP/SNTP, etc., with strong compatibility
High Availability Standby System
Standard SIP protocol and flexible routing rules, perfectly compatible with IMS system
Supports 1000 user registration, 120 concurrent sessions, and 70 Routes media transcoding processing
Compatible with multiple encoding standards:G.711(A-Law / U-Law)、G.723.1、G.729a/b、iLBC、G.722、G.722.1、G.722.2、 AMR、H.264、H.265
Support voice and video calls
Supports forwarding registration, proxy registration, and trunk integration
Support SIP based on UDP and TCP transmission
Support SIP over TLS, SRTP/DTLS-SRTP encrypted sessions
Compatible with mainstream signaling and media protocols, symmetric and asymmetric NAT penetration, Keep-alive, supports cross network deployment, and adapts to various network environments
Supports whitelist, blacklist, topology hiding, DoS/DDoS attack defense, provides voice firewall, protects core devices from attacks
Provide voice quality (packet loss rate) monitoring to ensure call quality
Support Call Recording
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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