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Solutions

Fire Alarm & Fire Phone POTS Replacement

Maintain fire alarm panel and fire phone connectivity with New Rock POTS replacement solutions. Ensure compliance with fire safety codes while migrating to VoIP.

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Solution Value
Keep fire alarm panels reporting even when IP service is down.

Fire Alarm & Fire Phone POTS Replacement

Fire alarm systems and fire phones are life-safety equipment that cannot fail. New Rock POTS replacement solutions provide the reliability and redundancy needed to keep fire alarm panels communicating, with backup paths that work even when IP connectivity is lost.

Why Choose New Rock POTS Replacement

Keep your existing analog devices working while migrating to modern IP communication at your own pace.

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Life-Safety Reliability

Fire alarm panels and fire phones stay connected with the reliability required for life-safety systems.

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Dual Path Redundancy

Primary SIP path with automatic PSTN or cellular failover ensures fire alarm signals always reach monitoring stations.

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Code Compliant

Solutions meet fire code requirements for fire alarm communication systems with proper supervision and testing.

Why POTS Replacement Can't Wait

Carriers are retiring copper lines worldwide. Delaying migration puts critical services at risk.

Fire Alarm Is Life Safety

Fire alarm monitoring is a code-required life-safety function. Any downtime puts lives and property at risk.

POTS Lines Are Disappearing

Carriers are retiring copper lines that fire alarm systems have relied on for decades. Alternatives are needed now.

Code Compliance Is Mandatory

Fire codes require reliable, supervised communication paths for fire alarm systems. Solutions must meet these standards.

How the Solution Works

New Rock gateways provide local conversion between analog devices and IP networks, with backup paths for reliability.

Analog Devices
Phones · Fax · Alarms
→
New Rock RGW Gateway
FXS/FXO Local Conversion
→
OM IP PBX / SIP Trunk
IP Communication
→
PSTN / Cellular Backup
Redundant Paths
Preserve Endpoints All existing analog devices keep working
Local Conversion FXS gateways convert analog to IP on-site
IP Backbone SIP trunking or OM IP PBX for call routing
Backup Paths PSTN or cellular failover for reliability
Solution Features

Real-World Deployment Scenario

See how organizations like yours are solving the POTS retirement challenge with New Rock.

Commercial Building Deployment

A 20-story commercial office building needed to replace POTS lines for their fire alarm system and fire fighter phones while maintaining code compliance. They deployed New Rock gateways with dual-path redundancy.

  • Fire alarm panel fully operational with IP-based communication
  • Fire fighter phones in all stairwells preserved
  • Dual-path redundancy: SIP primary + cellular backup
  • Passed all fire marshal inspections and code requirements
  • Monthly test signals all successful since deployment
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Commercial Office - 20 Stories

RGW Gateways · Fire Alarm Panel · Dual Path Redundancy

Designed for Your Environment

New Rock solutions are built to deliver carrier-grade reliability in demanding environments.

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Carrier-Grade Reliability

99.999% uptime architecture with redundant power and failover paths.

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Secure Communication

Encrypted SIP trunks and secure management interfaces protect your data.

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Centralized Management

UMS platform provides single-pane management for all devices and locations.

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Fast Deployment

Plug-and-play gateways get you up and running quickly with minimal disruption.

Rip-and-Replace vs. New Rock Solution

Why replace perfectly good devices when you can migrate the line instead?

Comparison Rip-and-Replace New Rock POTS Replacement
Existing Device Replacement ✗ All devices must be replaced ✓ All devices preserved
Upfront Cost ✗ High (new devices + wiring) ✓ Low (gateways only)
Downtime During Installation ✗ Significant disruption ✓ Minimal to zero
Feature Preservation ✗ Features may change ✓ 100% feature parity
User Training Required ✗ Extensive training needed ✓ No change for users
Migration Timeline ✗ Must happen all at once ✓ Phased at your pace
Future Upgrade Path ✓ Native IP from day one ✓ Clear path to full IP telephony

Continuous Value Path

Migrate at your own pace with a clear path from analog preservation to smart digital services.

1

Endpoint Reuse

Connect existing fire alarm panels and fire phones to IP network via FXS/FXO gateways.

2

Platform Upgrade

Deploy New Rock OM IP PBX with fire alarm priority routing and monitoring.

3

Smart Services

Add IP-based fire detection integration, smart building safety systems, and IoT monitoring.

Recommended Products

New Rock offers a complete portfolio for POTS replacement of any scale.

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OM IP PBX Series

Reliable IP PBX platform with priority routing for fire alarm and emergency communication.

Learn More →
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RGW Gateway Series

FXS/FXO gateways for connecting fire alarm panels and fire phone systems to IP networks.

Learn More →
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Cellular Backup

4G/LTE cellular backup module providing the redundancy needed for life-safety systems.

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Solution Topology

Customer-centric, focus on customer value

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