

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Products
UMS( New Rock unified management system)is used for unified management and remote operation and maintenance of New Rock OM series IP-PBX and MX series VoIP gateways. New Rock UMS is used for unified management and remote operation and maintenance of New Rock OM series IP-PBX and MX series VoIP gateways, Effectively helping telecom operators, LME, ITSP, MSP, Reseller, system integrator projects, and distributors to efficiently manage the devices management and reduce operation and maintenance costs.
Contact Us- Browser-based interface access, no need to install client software
- Remote centralized configuration management of devices
- Automatic batch configuration file distribution
- Automatic backup: parameter backup, configuration backup, log backup
- Efficient upgrade: manual upgrade, automatic upgrade, regular upgrade
- Multi-level management: operation rights and device management scope are specified by users
- Real-time monitoring and alerting: support email, WeChat and telephone alert notification
- Support private network deployment and public network deployment
- Low installation server configuration requirements, high system performance
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

