IP PBX vs. Traditional PBX

What is the definition of pbx ?

PBX is an internal phone system with unique extensions for staff members and/or departments. It allows a business to use a single line for any number of professionals or departments. Incoming calls are routed to specific extensions or departments, while outgoing calls make use of an available line.

PBX phone systems have several advantages. These systems are far less costly than having a unique line for every person in your company. With today’s definition of PBX and current technology, these systems are also rich in features and don’t require complex hardware or software.

What is pbx?

The term “PBX” stands for “private branch exchange.” The idea is that each unique branch of a company or organization has its own private exchange for incoming and outgoing phone calls. It’s an intelligent and efficient method of handling calls when your business has many different phone users that customers and callers want to contact.

You can describe a PBX phone system in more complex technical detail, but a working definition of a PBX system simply tells us that this is a phone system for managing the calls coming into and going out of your business.

In the beginning, a private branch exchange represented the physical layout of your fixed phone lines and phones. Nowadays, your PBX goes beyond your brick-and-mortar walls and includes all of the phones — fixed, mobile and computer-based — that you use to conduct your business.

Different Types of PBX

There are a few variations on PBX technology, allowing for customized solutions that can fit any business’s needs.

An IP PBX is a VoIP system—that is, it sends voice signals over the internet rather than standard phone lines. A traditional PBX system uses those standard phone lines wired by the telephone company. IP PBX (aka PBX voice) tends to be a much more cost-efficient and flexible choice because it doesn’t require a lot of specialized equipment.

The call routing is handled via a server, and the server doesn’t even need to be on site, which can make maintenance easier and save space, as well. VoIP services do not require a central office through which incoming calls come.

With voice over ip, the sound is transmitted through the internet through a VoIP gateway. This whole communication process, including all equipment, is handled through a voip service provider, which makes it easier for small and medium sized businesses to have access to advanced technology.