The Officium 200G (OM200G) series is a cost-effective, high-performance telephony system with up to 96 FXS/FXO ports, targeting multi-tenant, large contact center and enterprise telephone communication applications, in which reliability and easy maintenance are critical. Powered by innovative VoIP technology from New Rock, OM200G provides seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP terminals.

Always Connected with Your Customers 

With features such as remote extension, call forking to your mobile phone and call-back, OM200G assures you that wherever you are, whether in your office, traveling abroad, or working at home, you will never miss an important business call. 

Improving Call-Answer Rate 

The smart auto attendant can provide 24×7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. It can Even deliver calls from VIP customers to their assisting agent directly, bypassing voice menus. 

Easy Remote Management 

Embedded with New Rock Cloud client, the device located behind enterprise NAT or firewall can be easily accessed for maintenance and troubleshooting or by far-end applications. Real-time monitoring, alarm notification, remote-packet capture and software upgrading can be performed with New Rock or third-party Element Management Systems (EMS) connecting over TR-069 or SNMP protocols. 

Reduction of Telecommunications Cost 

OM200G has the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, OM200G can route calls intelligently according to call types. Combined with New Rock’s WeWei® softphone App and NeeHau™ SotfConsole*, you can achieve more effective and comfortable communications between you and your customers. 
- All-in-one system with analog-gateway modules, FoIP, recording, and voicemail
- Smart auto attendant
- Multilingual voice prompts
- Multi-site applications via IP tie trunks
- Hot-swappable FXS/FXO interface card
- Dual redundant gigabit Ethernet ports
- Dual AC/DC power supplies (optional)
- 500 routing and number-manipulation rules
- XML/HTTP-based REST API supporting third-party application software
- Auto provisioning
- Remote access via New Rock Cloud
- Management with New Rock or third-party Element Management System (TR-069, SNMP)
- Interoperability with popular SIP servers, such as Cisco CallManager, Broadsoft, Microsoft Skype for Business (Lync), Huawei IMS, and Asterisk/Elastix
- Class I lightning protection
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2. Select role as Operator.
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