OM80E (<200)
The Officium 80E (OM80E) is a highly integrated hybrid IP-PBX with up to 200 analog and/or IP extensions. Due to its high-performance and XML/HTTP based API. It is a cost-effective solution for mid-size contact centers with up to 60 agents as well. Powered by innovative VoIP technology from New Rock, the OM80E provides seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP voice stations.

Always Connected with Your Customers

With features such as remote extension, call forking to your mobile phone, and call-back, the OM80E assures you that wherever you are--whether in your office, traveling abroad, or working at home--you will never miss any important business calls.

Never Miss a Call

The auto-attendant provides 24×7 service to customers, and efficiently directs incoming calls to the extensions or cell phones of the correct person through configurable voice menus for business/non-business hours and holidays. The smart auto-attendant can even deliver the calls from VIP or repeat customers to the appropriate agents directly, bypassing voice menus (caller-agent binding).

Always in Touch

The OM80E has all the features needed to fully support the remote worker, business travel, and communications with branches, all through the Internet. International or long-distance calls are turned into local toll-free calls. With advanced-routing capabilities, the OM80E can route calls intelligently according to call type. Combined with New Rock’s WeWei® softphone app and NeeHauTM Softconsole, you can communicate with your customers effectively, regardless of where you or they are.

Remote Management and NAT Traversal

The OM80E includes an embedded New Rock Cloud client that allows the OM80E located behind an enterprise NAT or firewall to be accessed from the Internet for maintenance and troubleshooting or by voice devices from remote branch sites, remote IP extensions, or far-end value-adding applications. Real-time monitoring, alarm notification, remote packet captures and software upgrades can be performed with the New Rock or third-party Element Management Systems (EMS) with TR-069 or SNMP.


For more information, contact us at global@newrocktech.com or leave an online message.

Features
-  Dual-redundant Ethernet ports
-  Dual AC/DC power supplies (optional)
-  Multi-site deployment with up to 300 sites
-  Call recordings on the internal storage or external server
-  Add-on call recording management system
-  Add-on middle-ware for hospitality applications
-  XML/HTTP-based RESTful API interworking with and supporting third-party applications
-  Multi-level auto-attendant
-  Support TR-069, SNMP
-  Interoperability with popular SIP servers, such as Cisco Unified CallManager (CUCM), Broadsoft, Microsoft Skype for Business (Lync), Huawei IMS, and Asterisk/Elastix
-  Class I lightning protection
1、Click the “Demo" button, or type the address in your browser: https://116.236.246.125:8434/
2、Select the user login identity: operator
3、Enter the login password: ippbx123
4、Enter the verification code, click "Login"
Specifications

Related Solutions
  • Huawei Airport Solution is mainly used to realize the internal user voice communication in the airport.The whole set of voice system involves multiple modules, each module interconnects through relay and interface to realize the big integration of the whole airport system, which includes office communication voice system, airport scheduling system, airport broadcasting system, eLTE wireless trunking system, recording system and billing system.
  • New Rock has certified with the HUAWEI IMS-Terminal interoperability in 2017, are able to perfectly compatible with HUAWEI products. Thus New Rock Solution can fully replace the function of Huawei system, realize the unified management of the equipment in the phone system.
  • New Rock has certified with the HUAWEI IMS-Terminal interoperability in 2017, are able to perfectly compatible with HUAWEI products. Thus New Rock Solution can fully replace the function of Huawei system, realize the unified management of the equipment in the phone system.
  • Suitable for government and enterprises with new branches and branches with local outbound call needs; employees that travel a lot.
  • By deploying a TTSE SBC, all media streams can be uplinked to the central mirror switch, and the recording server deployed on the central mirror switch can achieve the recording function by capturing the media stream
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