UCaaS (Unified Communications as a Service) is empowering SMEs to make the transition to hybrid working and provide workers with a new way to collaborate and communicate.
With New Rock OM IP PBX and NewLync cloud collaboration software, SMEs can have the flexibility and scalability brought by UCaaS. They can engage with the customers, increase productivity and save unnecessary costs with the UCaaS that combines office phone systems, meetings, and instant messages together.
Use NewLync+OM IP PBX UCaaS to bridge the gap between their remote and in-office employees.

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Solution Value
  • Excellent Customer Experience

    · Customer experience is a key priority for business success.By the providing the 24/7 IVR, mobile extension, intelligent switchboard, NewLync+IP PBX UCaaS solution makes it easier for SMEs to deliver a high-level customer experience that is consistent, responsive and easy to use.

  • Cost Effective

    · SME customers don’t need to pay for lots of expensive technology because NewLync is hosted in the cloud, users can subscribe on monthly or yearly basis, only pay for what they use.

  • Rich IP Telephony Features

    · Support external citation number, IVR navigation, call transfer, fax and other functions

    · Switchboard/extension, voice navigation, caller ID, call recording, call forwarding, transfer, surrogate, simultaneous ring, call authority, three-party calling, fax, etc.

  • Working From Anywhere

    · NewLync+ OM IP PBX UCaaS enables individuals to work from anywhere on any device and location ,bring the collaboration is most convenient for hybrid workers, increasing productivity.

    · Users can easily switch between devices and operating systems.

Solution Features
Solution Topology

Customer Story

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