We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
Support
First of all, the answer to this question is of course.
The existing phone hardware can be used for your VoIP services.It is a fast and flexible telephony solution and in fact, you can use any normal phone with VoIP,especially when you have a network that is in good working condition.However, you must have the right supporting equipment that will work with your choice of VoIP system.
If you want to get a VoIP supporting equipment, you can connect us by the following ways:
Phone number: +86 21-61202700
email: global@newrocktech.com
Address:5/F Block B, Building 1. No.188 Pingfu Road, Xuhui District, Shanghai 200231. China
Or you can leave a message on the home page of our website, We will contact you as soon as possible,
Yes, your existing phone hardware can be used for your VoIP services.
It’s not required to use a sophisticated telephone set to make use of VoIP services, especially when you have a network that is in good working condition.
Apart from the internet connection and your old phone hardware, the only additional equipment required is a speaker, a microphone, and possibly a phone adapter for connecting the modem and the phone together.
This is quite inexpensive, as your existing telephone set up can be turned into a virtual phone system without investing in any other new equipment.
Some service providers also provide additional software packages that can be installed and used for calling purposes.
Firstly, VoIP requires a broadband internet connection to work.
Then it is a case of what will work best for you. This can be via a computer, using a programme such as Skype, which also allows you to make calls to regular landlines too.
You can use your smartphone to make VoIP calls, through certain apps. Or, you can use a regular landline phone, with a special VoIP adapter.
VoIP is different from a traditional phone system. In a traditional phone system, you are physically connected to a telephone line. This ties your telephone to your physical location. In business, traditionally it has meant installing a telephone system, which can be both expensive and inflexible.
What VoIP does is break this physical link. Because you send your phone calls over the internet, you are no longer dependent on your actual phone line.
Developing your business phone system need no longer depend on a physical network, but instead you can ensure it meets your specific needs.
You can be at any location, providing you have an internet connection. You can have any number ringing at any location you choose, meaning you can easily move your office, or set up a new one.
VoIP enables you to route and transfer calls to any device, and you can use any device to make and answer calls, including normal landline phones.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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