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Developed by New Rock Technologies, Inc., NeeHau™ SoftConsole is a PC-based software tool that improves the voice-communications productivity of users of the New Rock OM IP-PBX by providing highly efficient easy-to-use call-management features. Although NeeHau is designed to address a wide range of applications, it is easy to install, eliminating the need for help-desk intervention. NeeHau SoftConsole is an integrated business phone management system with many extended utilities. With just one click, users can easily access their contact list and dial out, listen to call recordings, and check call histories and notes. Business managers can dynamically access call records of sales or services and acquire first hand update on key business accounts while agents can improve their efficiency thanks to NeeHau’s combination of voice communications and real-time customer-information management.Contact Us
The display of caller information on user-friendly pop-up incoming call reminder enables you to make immediate decision on how to deal with each incoming call properly. The available options include one-click call pickup, call transfer or call reject.
All-in-one contact list management interface enables you to add, modify, delete or share customer information conveniently, combined with bulk import/export capabilities.
By simply clicking the nameplate button on the contact list, you can make an immediate phone call to your customer. The contact list also supports a quick and smart search for nameplates.
The quick search for call histories and one-click recording playback function provided make you perform subsequent management on each call log entry in a more comfortable way.