We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
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There is a subtle, yet importance difference between PBX and PSTN.It is so hard to tell the difference between PBX and PSTN for many people.Next I will help you solve the problem.
First let’s define each:
PSTN stands for Public Switched Telephone Network and is just a fancy name for the traditional telephony we are all familiar with – where telephones are connected to dedicated networks.
As long as you know the correct telephone number, these networks allow you to call another person anywhere on the network. It’s also commonly referred to as POTS - plain old telephone system.
Getting more technical - PSTN is the collective switches and all the infrastructure (telephone lines, fiber-optic lines, and underground cables) that make up phone access across the world.
The PSTN is also further connected by Tandem Offices, and Toll Offices which increase the range of calls at a further cost. These allow for Long-Distance, and International Calls to take place.
On that point, this is also why most businesses prefer to use VoIP, so that they don’t get hit with long distance overage charges, especially for making international calls.
PBX means Private Branch Exchange and is the “switch” in an organization’s premises that routes calls internally and externally to the PSTN/POTS.
In very plain terms, PBX is the software or hardware solution that manages phone calls for a building or campus.
The PBX system tells every phone on-site what their extension number is, and routes calls based on phone number, if the location has more than one.
A PBX may have other features as well - such as hosting an automated attendant, playing hold music, managing all internal calls, building groups of phones that ring simultaneously, and even queueing calls for a call center.
The surprising answer is mostly in the scope. Both are switching services that move calls to their final destination. This can be done using software, or hardware solutions.
The main difference is that PSTN does what a PBX does, but over a much wider area - essentially, it finds the best route to send signals to connect a call.
The longer the distance of the call, the more bounces the PSTN needs to make to ensure the call gets to its destination. This is routed through various exchanges. These ones aren’t private, but represent different localities in much the same way that a PBX represents a building or campus.
This is why 7 digit dialing works, it doesn’t need the area code as the local exchange doesn’t need to send the call outside its purview. Like a more expansive extension number.
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