

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



We provide the latest trends of ICT, follow us on the industry news and master the latest cutting-edge technology!



(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Support
1. Analog outside line
This takes the form of an ordinary 2-core or multi-core analog telephone line. 1 pair (2 cores) can be connected to a telephone set and provide a telephone number.
The analog trunk line does not have more than one pair of telephone lines corresponding to a fixed telephone number, and can support multiple simultaneous calls, supporting multiple calls to a number, which is conducive to the display of corporate image, and is used more by small and medium-sized enterprises.
Related products: MX series Gateway
2. Digital outside line
Called PRI(primary rate interface), 30B + D. The form of expression is optical fiber, through the optical fiber into the enterprise and after the optical terminal adapter into coaxial cable or RJ45 (4 core) interface, and telephone exchange connection. A digital trunk, capable of supporting 30 simultaneous voice inbound and outbound calls and simultaneous office calls, is equivalent to a 30-way analog trunk. This type of external line is more suitable for large and medium-sized enterprises with large call volumes or large number usage.
Related products: OM1000-TE digital trunk gateway
3. SIP (VOIP) trunking
VoIP can provide access to users via the Internet, i.e. users' IP PBX can dial in and out as long as they can register to the service provider's platform.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

