We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
For businesses that have various sizes, in different industries, while inexpensive to purchase initially, analog PBX costs more over time in installation, upgrades, and maintenance.
Reasons nowadays business would choose to migrate analog phone system to VoIP solution is
IT officers can choose whether to upgrade the PABX telephone system with the VoIP gateway, keeping the existing landline, or build a brand new phone system with IP PBX. New Rock provides the solution either way.
With business development, most of the original PABX systems cannot meet the current communication requirements. More and more enterprises look forward to more efficient and lower-cost telephone systems. Upgrading into VOIP is a great choice, however, how to keep the existing landline? New Rock offers a solution as below:
A Hybrid Way---Upgrade PABX telephone system, keeping the existing landline
For businesses that have a Panasonic TDA100 analog-only PBX or other 3rd parties PABX, when they have key employees who can no longer work in the head office.
A solution to allow the employee to work seamlessly in terms of answering/transferring calls/voicemail from another physical location is essential.
MX8G VoIP gateway with FXO can dock with S Port on the PABX at the head office. For the remote extension, the user can deploy an HX 4G VoIP gateway to connect to the headquarter of MX 8G to realize a remote connection.
In this way, the connection between the head office and the remote office is built without spending too much replacing the whole system.
A Brand New VoIP System
More and more businesses are recognizing the value of VoIP solutions, and upgrading the phone system for the old analog system is easy and fast.With New Rock OM20G/50G series IP PBX, users can and upgrading the phone system for the old analog system is easy and fast. Find more at http://en.newrocktech.com/solutionss/1161.html
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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