We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
We provide the latest trends of ICT, follow us on the industry news and master the latest cutting-edge technology!
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
1. Access to Analog PSTN, IP phones for user terminals
The system consists of 1 OM20IP-PBX and 20 NRP series IP phones.
OM20G with 2 FXS ports for FAX connection and 2 FXO ports for analog PSTN connection
2.Analog outside line access with analog extensions
The system consists of an OM20G IP-PBX and an MX series VoIP gateway for the expansion of the analog interface.
TheOM20G IP PBX provides 2 FXO ports for analog outside lines and 2 FXS ports for analog phones and faxes.
When the number of FXO and FXS ports in the OM20G is not enough to cope with the number of analog number and analogue extensions. the MX VoIP gateway can meet the demand for expanding the FXO and FXS ports (e.g.the MX8A can be expanded with 8 analog interfaces, the MX60E can be expanded with 48 analog interfaces)
3. IP outside line access with IP Phones for extensions
The whole system consists of 1 OM20G IP-PBX and 20 NRP series IP Phones.
2 FXS ports are provided on the OM20G to connect to FAX machines.
The OM20G IP PBX uplink can either be connected to the enterprise PBX to register to the operator IMS via Internet orVPN, or connected to the IMS dedicated port on the operator ONU
4. External IP access with analog extensions
The OM20G IP PBX uplink connection to the operator's voice over IP platform is similar to the previous scenario, with the difference that an MX8A or MX60E voice gateway is used to extend the analog user extensions. The OM20G IP PBX comes with 2 FXS ports, which are usually used to connect to fax machines or analogue phones.
5. Simultaneous access to analog external line and IP external line
This scenario is very common for existing customers who want to retain their analog line number and enjoy the benefits ofIP extensions, the OM20G with analog interface provides an easy solution for this scenario.
6. One number with multi-extension(NewLync App)
The NewLync App is a soft-phone that connects to the OM20G IP-PBX via a 4G or WiFi network, and each extension number on the OM20G IP PBX can be configured on 1 IP phone or analog phone and 1 NewLync account, enabling mobile extensions.
7.Simple call center with NewLync PC Client
The NewLync PC is installed on the employee's computer and interoperates with the NewLync server via the network and integrates with the OM20G IP PBX voice function.
Every employee with an extension can switch on NewLync PC to enable incoming call pop-ups, click-to-dial, customer management, call management, recording management, etc.
8.Recording agent, the recording management software
It provides a graphical interface for centralized collection, listening and management of call records and recordings from a single or multiple OM devices.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1