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News

NewLync 2.0:The Ultimate UCaaS Solution for Financial Institutions

  Unified communication(UCaaS)is no longer a nice-to-have for financial institutions—it’s a necessity.NewLync 2.0,New Rock’s flagship platform,unifies voice,video,and messaging into a single system designed for finance.

  Key features include:

  -Seamless CRM Integration:APIs connect with core banking and CRM systems,enabling screen pops and call data logging.

  -Scalable Conferencing:Supports 10–400 participants for team meetings and 4–10 for confidential discussions—critical for remote audit teams.

  -Compliance Built-In:Automatic call recording,encrypted storage,and region-specific retention policies align with global regulations.

  Whether integrating with legacy PBX systems or supporting hybrid work,NewLync 2.0 adapts to financial institutions’unique workflows—proven by deployments at the Shanghai Stock Exchange and Bank of China(Malaysia).

Customer-centric, focus on customer value

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