News

News

Best VoIP Gateway for Hotels:A Guide to Choosing the Right Solution

  Selecting a VoIP gateway for your hotel isn’t one-size-fits-all.Factors like size,existing systems,and future goals matter.Here’s how to choose:

  1.Assess your scale:Small hotels(under 200 rooms)may need a compact gateway like New Rock’s MX120G,while large chains(10,000+rooms)require robust options like the OM1000-UC for centralized management.

  2.Check integration capabilities:Ensure the gateway works with your PMS(e.g.,Oracle Opera)and CRM.New Rock’s VoIP gateways use PMSI middleware,enabling features like automatic room status updates and wake-up call syncs.

  3.Prioritize local survivability:Look for gateways with backup features,such as the LS50.It keeps phones working during internet outages by switching to PSTN or 4G/5G,critical for guest safety and service.

  4.Evaluate legacy compatibility:If you’re upgrading from NEC or Avaya systems,choose a gateway that reuses existing analog phones(like New Rock’s MX series),avoiding costly hardware replacements.

  5.Consider cloud readiness:Opt for gateways that integrate with cloud PBX(e.g.,NewLync 2.0).This allows remote management and scalability as your hotel grows.

  By focusing on these factors,you’ll pick a VoIP gateway that aligns with your hotel’s unique needs.

Customer-centric, focus on customer value

Consult now

Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1