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US Call Center Solutions|Small&Medium Business Inbound Outbound Call System

  American small and medium enterprises,service industries and government service departments need efficient and standardized call center systems to improve customer service efficiency.NewRock’s call center solutions based on IP PBX and Neehau Soft Console can quickly build lightweight and professional call service platforms for US users.

  The system supports intelligent call queuing,manual call dispatch,automatic outbound service,agent status management and real-time call statistics.Cooperated with RMS call recording software,it realizes full-process call recording,multi-level recording management and call file retrieval,which meets the service supervision and compliance recording requirements of American customer service industries.

  Different from traditional expensive and bulky call center equipment,NewRock’s integrated call center solution has low deployment cost,simple operation and maintenance,and flexible expansion.It is very suitable for after-sales service centers,marketing teams,community service hotlines and government public service platforms in the United States.

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