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Compliant Call Recording Systems for USA Enterprises|RMS Full-Featured Recording Solution

  Many industries in the United States such as finance,customer service,government and medical treatment have strict compliance requirements for call recording.NewRock provides professional RMS recording management system and Recording Agent tools to meet the full-scenario recording needs of American enterprises.

  RMS system supports up to 600-channel simultaneous call recording,with multi-level authority management,call file classification retrieval,timing backup and long-term compliant storage functions.The lightweight Recording Agent supports 300-channel recording,which is suitable for small and medium-sized enterprise office and customer service scenarios in the USA.

  All recording files are encrypted and stored,supporting call CDR query,call playback,data statistics and export reports.The system is stable and easy to operate,helping American enterprises realize standardized call service supervision,meet industry compliance audit requirements,and improve enterprise service quality and risk control capabilities.

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