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The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

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News
In busy enterprise networks, not all traffic is equal. A delayed email is rarely noticed, but a delayed voice packet causes choppy audio and frustrated callers. Quality of Service (QoS) marking solves this by labeling packets so network equipment knows which traffic to prioritize. Without proper QoS marking, voice and video streams compete with file downloads, cloud backups, and software updates for the same bandwidth. Understanding how DSCP and 802.1p work together is essential for any organization that depends on reliable VoIP communication.
QoS marking is the process of tagging network packets with priority labels at Layer 2 and Layer 3 of the OSI model. These tags tell switches and routers how to handle each packet when congestion occurs. When a network link reaches capacity, unmarked traffic is treated as best-effort and may be delayed or dropped. Marked traffic, however, receives preferential treatment, ensuring that latency-sensitive applications like VoIP maintain acceptable performance. For businesses running dozens or hundreds of concurrent calls, QoS marking is not optional. It is the mechanism that transforms an unpredictable data network into a platform capable of delivering consistent call quality.
DSCP (Differentiated Services Code Point) operates at Layer 3 and is embedded in the IP header. It provides 64 possible class values, allowing fine-grained classification of traffic types. For VoIP, the recommended DSCP value is typically EF (Expedited Forwarding, value 46), which signals to routers that these packets should receive the lowest latency and minimal jitter. 802.1p operates at Layer 2 within the Ethernet frame header and supports eight priority levels (0-7). Voice traffic is usually marked at priority 5 or 6 on the 802.1p scale. Together, DSCP and 802.1p create an end-to-end priority system: 802.1p governs priority on the local switched segment, while DSCP ensures consistent treatment across routed networks and WAN links. When both markings are aligned throughout the network path, VoIP packets bypass congestion rather than suffering through it.
Effective traffic prioritization requires more than simply enabling QoS on a router. Network administrators must first identify all traffic types, then define policies that map applications to appropriate priority classes. VoIP signaling traffic (SIP) should be marked separately from RTP media streams, typically with AF31 (DSCP 26) for signaling and EF (DSCP 46) for voice media. Switches must trust these markings rather than overwriting them at the edge. On WAN connections, traffic shaping and queuing mechanisms such as LLQ (Low Latency Queuing) ensure that high-priority packets are transmitted first. Regular monitoring and validation are necessary because misconfigured QoS can be worse than no QoS at all, creating unexpected bottlenecks for critical services.
New Rock Technologies designs VoIP solutions with QoS marking built into the architecture. Our IP-PBX systems and VoIP gateways support configurable DSCP and 802.1p values, allowing seamless integration into prioritized network environments.
QoS marking is the invisible infrastructure that keeps voice calls clear when networks are under pressure. By combining DSCP at Layer 3 with 802.1p at Layer 2, organizations create a consistent priority path for VoIP traffic from endpoint to endpoint. Proper implementation ensures that voice packets are never left waiting behind less time-sensitive data.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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