

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
The moment a potential student calls your yoga studio or pilates center, they are forming an impression of your brand. A chaotic phone experience -- busy signals, long hold times, or rushed responses -- contradicts the calm, mindful environment you work hard to create in your studio. For wellness businesses, every interaction matters. A modern yoga studio phone system built on VoIP helps you maintain that sense of tranquility from the very first phone call, ensuring that prospective students feel welcomed and current members receive the attentive service they expect.
Running a yoga studio, pilates center, or wellness space involves balancing multiple priorities simultaneously. You are teaching classes, managing class schedules, handling membership inquiries, coordinating with substitute instructors, and maintaining the peaceful atmosphere that draws people to your space. A traditional phone system with limited lines cannot support this dynamic environment. When your front desk staff is checking in students for a morning vinyasa flow class, incoming calls about evening pilates sessions may go unanswered. A pilates center VoIP system solves this by allowing calls to ring on multiple devices simultaneously. If the receptionist is busy, the call can route to the studio manager's mobile device or directly to voicemail with a calming, professional greeting that reassures callers their message will be returned promptly.
The right wellness space phone system includes features that align with the values of mindfulness and personal attention. Custom on-hold music featuring gentle instrumental tracks or nature sounds reinforces your brand's calming aesthetic while callers wait. Automated scheduling integration allows callers to hear real-time class availability without tying up staff time. Voicemail-to-email ensures that messages about private session requests, workshop registrations, or membership questions are organized and accessible, so nothing slips through the cracks. For studios offering multiple disciplines -- yoga, pilates, meditation, sound healing -- call routing can direct inquiries to the appropriate instructor or program coordinator. Mobile app integration means you can respond to student questions even when you are leading a class or attending a teacher training, all while maintaining the professional appearance of your main business number.
New Rock Technologies understands that wellness businesses operate differently from typical commercial enterprises. The company designs VoIP solutions that respect the mindful, personalized nature of yoga studios, pilates centers, and holistic health practices. New Rock's systems are simple to set up, intuitive to manage, and priced appropriately for small to mid-sized wellness businesses. Studio owners appreciate the reliability: calls connect clearly, features work as promised, and customer support is responsive when questions arise. Whether you run a intimate neighborhood yoga studio or a multi-location wellness center, New Rock Technologies provides communication tools that enhance rather than disrupt the serene environment you have cultivated.
Your yoga studio or wellness space succeeds because it offers a refuge from the chaos of everyday life. Your phone system should extend that sense of calm and professionalism to every caller, whether they are booking their first class or renewing a annual membership. A VoIP solution designed for wellness businesses helps you answer calls promptly, route inquiries efficiently, and maintain the tranquil brand experience that sets you apart. When your communication infrastructure works seamlessly in the background, you can focus on what truly matters -- guiding your students toward greater health, balance, and inner peace.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

