

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
In real estate, timing is everything. A potential buyer sees a listing online and calls immediately to schedule a showing. A tenant has an urgent maintenance issue that needs attention before it becomes a major problem. An investor wants to discuss a new property acquisition before the opportunity passes. For real estate agents, brokers, and property management companies, every missed call represents a lost commission, a dissatisfied tenant, or a missed investment opportunity. A modern real estate agent phone system built on VoIP ensures that you never miss a critical call, no matter where you are or how busy your day becomes.
Real estate is inherently mobile work. You are showing properties, attending closings, meeting with clients at coffee shops, and networking at industry events. Your desk phone sits unused while your cell phone rings constantly with a mix of personal and business calls. This arrangement creates several problems: clients see your personal number on caller ID, you cannot easily transfer calls to colleagues, and important voicemails get buried among personal messages. A broker VoIP system solves these issues by giving you a professional business number that works on any device. Whether you are at your desk, in your car between showings, or at an open house, calls to your business number ring on your smartphone through a simple app. Clients see your professional branding on caller ID, and you can transfer calls seamlessly to your assistant or another agent when needed.
The right property management phone system includes features specifically designed for the fast-paced real estate environment. Call routing ensures that inquiries about specific properties reach the listing agent directly, while general questions go to the office manager or available team member. Voicemail-to-email transcription means you can read messages between showings without stopping to listen to audio files. For property management companies, automated after-hours greetings can provide emergency maintenance contact information, reducing unnecessary late-night calls while ensuring genuine emergencies reach the right person. SMS integration allows you to send property details, showing confirmations, or lease documents directly from your business number, maintaining a professional communication trail. Realtor communication powered by VoIP also supports team collaboration: if you are unavailable, calls can roll over to another agent who can assist the client immediately, preventing lead loss.
New Rock Technologies understands that real estate professionals operate in a highly competitive, relationship-driven industry where responsiveness directly impacts revenue. The company designs VoIP solutions that are affordable, easy to use, and built for the mobile nature of real estate work. New Rock's systems require no technical expertise to manage, offer transparent pricing with no hidden fees, and provide reliable customer support when questions arise. Real estate teams who switch to New Rock report capturing more leads, presenting a more professional image to clients, and spending less time managing communication logistics and more time closing deals.
Your success in real estate depends on being available when opportunities arise and maintaining professional relationships with clients, colleagues, and partners. A VoIP solution designed for real estate professionals helps you achieve both goals simultaneously. By ensuring every call is answered promptly, routing inquiries to the right person, and projecting a polished professional image, your phone system becomes a powerful tool for growing your business. When communication works seamlessly in the background, you can focus on what truly matters: helping clients find their perfect property and building a thriving real estate practice.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

