

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
SIP (Session Initiation Protocol) is the standard signaling protocol used to start, manage, and end communication sessions such as voice and video calls over IP networks. Think of it as the "call manager" that decides who connects to whom, while the actual audio travels separately as media packets.
SIP is an IETF standard (RFC 3261) for signaling and session management. It does not carry the voice itself; instead, it handles the "handshake" — inviting participants, negotiating capabilities, and closing the session when the call ends.
Definition: SIP is an application-layer protocol that creates, modifies, and terminates multimedia sessions between two or more endpoints using addresses such as sip:user@domain.com.
SIP is the dominant VoIP signaling protocol, but alternatives exist. H.323 is an older ITU suite still found in some legacy systems. SIP's text-based, HTTP-like design makes it easier to extend for presence, messaging, and video.
No. VoIP is the broad concept of voice over IP; SIP is the most common protocol used to control those calls.
No. SIP manages the session; the audio is carried by RTP after SIP negotiates the connection.
A SIP trunk is a virtual link from your PBX to a provider's network, replacing physical phone lines for external calling.
SIP is the connective tissue of modern IP communications, controlling calls so voice, video, and messaging can flow over standard networks. Newrock's IP PBX and gateway products speak SIP natively, making it easy to build or connect a standards-based phone system.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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