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Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
A campus communication system links every building, dormitory, classroom, and administrative office into one telephony network, so a call from a dorm to the registrar — or a safety alert to the whole campus — is a single, managed action. IP-PBX platforms with multi-campus SIP links replace the patchwork of legacy phone systems that grow with every new building.
Definition: A campus communication system is the telephony and unified-communications platform for a school or university: it serves classrooms, dorms, offices, and security, and provides emergency alerting and a shared dial plan across sites.
| Area | Need | Solution |
|---|---|---|
| Classrooms & offices | Direct dial, voicemail, IVR | SIP phones + IP-PBX core |
| Dormitories | Many low-cost lines, basic features | Analog via gateway or SIP phones |
| Second campus / branch | Local calls + link to main | SIP trunk between sites |
| Security | Emergency boxes, alerts | Priority routing + paging |
Beyond calling, unified communications lets staff message, meet, and share from one identity: a faculty member's desk phone, softphone, and meeting room appear as one user. New hires get an extension in minutes; departures are disabled centrally.
Deploy the IP-PBX and move offices and classrooms first; keep dorms and legacy lines on gateways.
Extend service with gateways for analog dorm phones and SIP links to branch campuses.
Roll out softphones, meeting, and campus alerting once the voice core is stable.
Newrock's OM-series IP-PBX scales from a single building to a multi-campus network, with gateways for legacy dorm and alarm lines, built-in paging and IVR, and UMS to manage distributed sites. NewLync clients add unified communications for staff and faculty on the same platform.
Yes. Analog dorm phones connect through FXS gateways, so you can modernize the core while refreshing residence halls on a budget-friendly schedule.
A SIP trunk between the main and branch IP-PBX creates one dial plan, so cross-campus calls are internal and four-digit.
Priority routing, IP paging, and location-aware alerts let security reach and notify the right zones across campus.
Unified communications ties desk phone, softphone, and meetings to one identity, reachable on any device the staff member is logged into.
Bottom line: campus communication rewards a platform that scales by building and by site. Start with the voice core, extend to dorms and branches, then layer unified communications and alerting on the same managed network.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

