

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
VoIP lets a small business get enterprise features—auto-attendant, voicemail-to-email, mobile apps—at a fraction of legacy phone cost, often for a few phones to a few dozen.
Definition: VoIP for small business is deploying an IP-PBX (or cloud UC) plus SIP trunks so a small team makes/receives calls over the internet with professional features.
| Item | Small office (≤10) | Growing (10–50) |
|---|---|---|
| Core | Cloud UC or tiny IP-PBX | On-prem/hybrid IP-PBX |
| Trunks | 2–4 SIP channels | 8–20 channels |
| Phones | SIP desk / softphone | SIP desk + softphone |
| Internet | Stable broadband + QoS | Business broadband + backup |
A Newrock OM-series IP-PBX (including compact models) is ideal for SMBs wanting on-prem control and predictable cost, with built-in gateways and UMS if you grow to multiple sites.
No—an appliance IP-PBX or cloud UC removes server management.
Add an analog failover line via FXO gateway, or a backup connection.
Yes—softphone apps or VPN keep them on the same system.
Mostly SIP trunk fees plus one-time hardware; far below legacy line rental.
Small businesses get big-business features with VoIP. Start with a compact IP-PBX or cloud UC, prioritize a stable internet with QoS, and grow as you go.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

