We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
We provide the latest trends of ICT, follow us on the industry news and master the latest cutting-edge technology!
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
Nowadays, SaaS can hugely improve efficiency, flexibility, scalability, employee productivity for the hotel industry, a rich-featured SaaS hotel system can improve guest satisfaction to a new level.
Compared to the traditional PABX telephone system, the SaaS solution requires a much lower costs including time & labor.
New Rock MX series VoIP gateways can connect to the Cloud IP PBX system to provide a feature-rich phone system for the various size of hotels.
Solution
Hotels can choose different sizes of VoIP gateways based on the number of the room, which can connect the analog phones in the hotel system to the Cloud IP PBX system to utilize the legacy phone system.
The MX series Gateway is a reliable, cost-effective, high-performance VoIP platform that has 2-98 FXS/FXO ports, suitable for different sizes of hotels.
With the New Rock Unified management system (UMS), hotel SaaS operators can monitor and remote configure the equipment distributed in the hotel.
Features
As an intelligent gateway running on an embedded Linux operating system, the MX VoIP gateway supports an advanced feature set such as call forward, call transfer, 3-way calling, caller ID, DND, color ringback tones, call forking, automatic routing, digit map, and much more, providing a complete and highly reliable VoIP solution.
The MX60E provides high-availability configurations with SIP registration failover, load balancing, and PSTN failover with optional 1+1 redundancy of Ethernet ports and power supplies, virtually eliminating downtime.
MX VoIP gateway provides a rich set of features to support perimeter protection against malicious intrusions, such as brute force logins and SIP attacks, ensuring a high level of security in your IP telephony environment.
The MX VoIP gateway supports the New Rock Cloud client, providing easy access with NAT traversal to endpoint devices and value-added applications for remote, real-time monitoring, maintenance, software upgrades, troubleshooting, data analysis, alarm notification, remote and packet capture.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1