

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
In more than 10 regions in the Middle East, the New Rock MX60E and MX120G gateways and OM1000-TE digital trunk gateways are working steadily in customers’ server rooms, providing voice service for more than 4000 extensions.
MX60E VoIP Gateway Application


During the harsh environment, in which winters are mild and rainy, and summers are hot and dry, New Rock products adapt very well to extreme conditions. Whether in 50-degree Celsius heat, on a mountain at high altitude, or on a warship in the deep sea, the New Rock gateways have operated bravely and steadily for over a year without the high-frequency failures of traditional PBX.
This feature is especially valuable for military projects. Normally the trial inspection period for military projects is as long as 1 year. Only after passing the severe test is it put into service on a large scale.
Like the brave people in extreme environments, New Rock products successfully overcome the harsh environment with high heat and cold resistance, with good grounding, surge protection, over-voltage protection, etc. It has provided the military VoIP project with new communication power.
Features
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

