We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
We provide downloadable firmware for OM series IP-PBX, MX series VoIP gateway, SX series enterprise SBC and other versions.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service. At the same time, we provide products and services for customers in the United States, Middle East, Thailand, Malaysia, Indonesia, Philippines and other countries and regions with local distributors, and our products are exported to more than 60 countries in Southeast Asia, Europe, America, Middle East and Africa.
New Rock guarantees to serve customers throughout the whole sales process. We can provide - pre-sales service (solution communication/technical response, assistance in bidding, development of solution proposal), in-sales service (installation guidance, on-site support, project cutover), after-sales service (project acceptance test, maintenance documentation transfer, technical training, remote service). Please leave your message for any needs, we will do our best to serve you!
Since its establishment in 2003, New Rock has always taken R&D as its core and insisted on independent innovation. Years of technology accumulation have enabled New Rock to have a complete product line and rich practical experience in unified communications field. With 27 pieces of software copyrights, 50% of R&D technicians, 25% of R&D expenditure in sales, and tech cooperation with Fudan University, we have collaborated to apply visible light communication products for the nuclear power plant communication and other fields. Welcome to become New Rock partner! Hand in hand together to build a bright future!
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In this scenario, a PBX located at different site need to be interconnected through IP network to expand PBX extension lines.
In this diagram, the FXO gateway is installed with the FXO ports connecting to the extension ports of the PBX while FXS gateway is installed with the FXS ports connecting to analog phones. WAN ports are connected to the router in the local office. Both gateways are interconnected over the IP network with SIP protocol in peer-to-peer mode for call setup.
1.On the Basic > SIP page, fill in FXS gateway’s IP address in the Proxy Server field, as follows:
2.On the Basic > System page, select RFC2833 in the DTMF method filed , as follows:
3.On the Line > Trunk, select Binding in the Inbound handle field, and fill in the corresponding phone number of the FXS port in the Binding number field, as follows:
1.On the Basic > SIP page, fill in FXO gateway’s IP address in the Proxy Server field, as follows:
2.On Basic > System, same as we did on FXO gateway.
3.On the Line > Feature, select Hot Line in the Hot line field, and fill in the corresponding FXO port number in the Hot line number field, as follows:
With FXO-FXS hot line arrangement as described in the above configurations, there is no need to use routing table.
Tel:021-61202700 / 52217917
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