

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
Many IP-PBX can not dock with Cisco IP-Phones, which cause problems when replacing the original whole Cisco phone system.New Rock OM series IP PBX has run many tests, and proven to be able to compatible with Cisco IP phones.
Contact global newrocktech.com if you need replace the original IP PBX to dock with the legacy Cisco IP Phones.
| Cisco IP Phone | 7911 | 7912 | 7821 | 7941 | 3905 |
|
Firmware version upgrade (Supports sip) |
11.9-2-1S | 8.0.1(060412A) | 78xx.14-0-1-0001-135 | SIP41.9-2-1S | CP3905.9-4-1SR3 |
| Registration | OK | OK | OK | OK | OK |
| Call out | OK | OK | OK | OK | OK |
| Call in | OK | OK | OK | OK | OK |
| Call hold | OK | OK | OK | OK | OK |
| Call transfer | - | OK | - | - | - |
| Call forarding | OK | OK | OK | OK | OK |
| 3 Party Meeting | - | OK | - | - | - |
| SWAP | - | - | OK | - | - |
| Secondary dialing | OK | OK | OK | OK | OK |
| Contact book | - | - | - | - | - |
| Special Request | OM:Rev 2.1.5.198 and updated version:SIP_FG_RECV_PORT=no | OM:Rev 2.1.5.198 and updated version:SIP_FG_RECV_PORT=no | The“diaplan.xml”file is different than others,“TIMEOUT”show as“Timeout” | ||
| Note | 1、 "-" indicates that the function is implemented | ||||
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

