

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
One of the more commonly encountered results of the digital convergence between voice and data is the IP PBX System. There are obviously costs and benefits to moving to IP telephony, and a business needs to consider if it should move to a IP PBX System and if it chooses to, when is the best time.
Typically, an IP telephony installation consists of a central PBX function and VoIP phones on user desks. Rather than dedicated cables needed for traditional non-IP systems, conversations are digitised and carried over the cabling that supports the office network. For the very small business there is the option of a Hosted PBX system, where the IP PBX is hosted at an external service provider.
Benefits of using the IP PBX System
IP PBX system offers numerous calling benefits that help you further cut down your calling costs. Some of the other benefits of using the IP PBX are as follows-
Easy to install and configure: In contrast to regular phone systems, which often require expertise in the field of telecom, the IP PBX system is easier to install and configure for anyone proficient in using computers and networking.
Web/GUI configurations make it manageable: Proprietary phone systems are usually designed for phone technicians, whereas the IPPBX phone system can be easily fine-tuned and installed a web-based configuration interface or a GUI.
Cost efficient: You can easily use a VOIP Provider with IP PBX for long distance and international calls
Portability: Eliminate the need for wiring extra ports for the phone systems. IPPBX allows you to move or add extensions much easily than others.
More phone features at half the price: Since an IP PBX is software-based, it is easier for developers to add and improve feature sets which do not cost much
Ease of use: All features of IP PBX can be easily performed using a friendly GUI
Better Customer care. With the ease of use and cost efficiency provided by IP PBX, you can deliver better customer service and increase productivity.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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