What are the types of PBX

There are four main types of PBX systems, distinguished by location and operation. A PBX may be located on the premises of the business, or offsite at a PBX management office. They may operate by Internet protocol (IP) or by older technologies like analog or digital phone lines.

TRADITIONAL PBX

On-premise PBX (located at the business, using analog or digital systems)

Hosted Traditional PBX (located offsite, using analog or digital systems)

IP-BASED PBX

On-Premise IP PBX (located at the business, using IP communications)

Hosted IP PBX (located offsite, using IP communications)

PBX feature

Auto Attendant: Allows callers to be transferred to an extension based on their selection from a menu, without help from a live operator or receptionist

Dial By Extension: Auto-attendant global or menu option that enables callers to reach a user by dialing his or her extension

Dial By Name: Auto-attendant menu option/Directory that enables a caller to reach a user by dialing the first three letters of the last name or first name

Music On Hold: Authorized users can choose a song from selection, or upload one of your own at no charge, and play that audio across your enterprise for callers on hold

Legacy Extension Support: Callers can use legacy extensions to reach users from the automated attendant, so important calls are never missed through the upgrade process

Personal Automated Attendant:Unanswered calls to a number or extension are delivered to a voice prompt that allows callers to choose from multiple options (e.g. another extension, an external number) or deposit voicemail

On Hold Reminder Ring:If you are not on another call while a call is on hold, you will hear a reminder ring at 15 seconds and at one-minute intervals after that

Distinctive Dial Tone:Varying types of dial tone patterns are available to distinguish between features on your Phone

Ring Tone Selection:You can choose between distinctive ring tones to help you distinguish your phone from neighboring phones

Ring Tone Personalization:Providing your users the ability to load custom ring tones onto IP phones so that each phone can have a unique ring tone.

PBX stands for Private Branch eXchange, and has become a general term used to describe a business telephone system that offers multiple inbound and outbound lines, call routing, voicemail, and call management features.