New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
New Rock Technologies:Revolutionizing Unified Communication with Cloud PBX Solutions
New Rock Technologies,a leading unified communication solution and cloud service provider,has been empowering businesses with innovative and reliable communication solutions for over two decades.With a strong focus on innovation,standardization,service,and effectiveness,New Rock has established itself as a trusted partner in the industry,offering a comprehensive range of products and services.
New Rock's Unified Communication Platform
At the heart of New Rock's offerings is its cutting-edge unified communication platform,NewLync2.0.This cloud-based solution seamlessly integrates voice,video,messaging,and collaboration tools,providing a unified and efficient communication experience for businesses of all sizes.
NewLync2.0 is built on a robust architecture,leveraging Kubernetes and Docker for distributed messaging,computing,storage,and networking.This ensures high availability,scalability,and reliability,allowing businesses to communicate seamlessly across multiple locations and devices.
The platform offers a wide range of features,including:
Voice and Video Calling:High-definition audio and video calls with built-in noise cancellation and echo suppression.
Messaging and Collaboration:Instant messaging,group chats,and file sharing for effective team collaboration.
Video Conferencing:Virtual meeting rooms with screen sharing,recording,and interactive whiteboarding.
Contact Center:Customer service solutions with call routing,IVR,and call recording.
Integration:Seamless integration with popular business applications like Microsoft Teams,CRM,and ERP systems.
New Rock's Cloud PBX System
One of New Rock's key offerings is its Cloud PBX system,OMX.This solution provides businesses with a scalable and flexible VoIP phone system without the need for on-premises hardware.
OMX offers several key advantages:
Scalability:Easily add or remove users as needed,without the need for additional hardware or infrastructure.
Flexibility:Access your phone system from anywhere,using any device with an internet connection.
Cost-Effective:Eliminate the need for expensive on-premises PBX hardware and maintenance costs.
Reliability:High availability and redundancy ensure uninterrupted communication.
New Rock's Commitment to Customer Success
New Rock is committed to helping businesses succeed through effective communication.The company offers a comprehensive range of services,including:
Pre-Sales Consultation:Expert guidance to help businesses choose the right solution for their needs.
Professional Installation and Configuration:Seamless implementation and integration with existing systems.
Training and Support:Ongoing training and support to ensure businesses get the most out of their communication solutions.
Maintenance and Upgrades:Regular updates and maintenance to keep systems running smoothly.
Why Choose New Rock?
New Rock Technologies stands out in the unified communication industry due to its:
Proven Track Record:Over 20 years of experience and a strong reputation for delivering high-quality solutions.
Innovative Technology:Cutting-edge platforms and solutions that leverage the latest advancements in communication technology.
Global Presence:A global network of partners and customers in over 100 countries.
Comprehensive Solutions:A full suite of unified communication solutions to meet the needs of businesses of all sizes.
Commitment to Customer Success:A dedicated team focused on helping businesses achieve their communication goals.
Conclusion
New Rock Technologies is a trusted partner for businesses seeking to transform their communication systems.With its innovative and reliable unified communication solutions,New Rock empowers businesses to communicate effectively,collaborate efficiently,and succeed in the digital age.