

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
Your portfolio showcases stunning images and cinematic videos that capture the essence of your clients' most important moments. But when a potential client calls to inquire about wedding photography or corporate video production, and they hear endless ringing or reach a generic voicemail, that first impression undermines everything your work represents. For photographers, videographers, and creative freelancers, every call is an opportunity to convert interest into booked projects. A modern photographer phone system built on VoIP ensures that you present a professional image from the very first interaction, manage client communications efficiently, and never miss a booking opportunity even when you are behind the lens.
Creative professionals face unique communication challenges. You spend hours shooting on location, editing in your studio, or traveling between client sites -- all times when answering your phone is impractical or impossible. Yet these are precisely the moments when potential clients are calling to book your services. A traditional cell phone setup creates several problems: clients see your personal number, making it difficult to separate business from personal life; missed calls during shoots mean lost revenue; and managing multiple client conversations across texts, emails, and calls becomes chaotic. A videographer VoIP system solves these issues by providing a dedicated business number that works seamlessly on any device. Calls ring on your smartphone through a professional app, so you can answer between takes or let voicemail capture details while you focus on shooting. The professional caller ID displays your business name, reinforcing your brand with every interaction.
The right freelance creative phone system includes features specifically designed for solo practitioners who wear multiple hats. Custom auto-attendants greet callers professionally and route inquiries appropriately -- press one for new bookings, two for project updates, three for billing questions. This organization ensures callers feel valued even when you cannot answer personally. Voicemail-to-email transcription delivers messages directly to your inbox as text, allowing you to quickly assess urgency between editing sessions or during equipment setup. SMS integration enables you to send shoot confirmations, location details, or delivery notifications from your business number, maintaining a professional communication trail. For photographers managing multiple weddings or events simultaneously, call logging provides a searchable record of all client interactions, making it easy to reference past conversations during project planning.
New Rock Technologies understands that creative freelancers operate as one-person businesses where every tool must pull its weight. The company designs VoIP solutions that are affordable for solo practitioners, simple to set up without technical expertise, and scalable as your business grows. New Rock's systems offer transparent pricing with no hidden fees, reliable call quality that matches your professional standards, and responsive customer support when questions arise. Photographers and videographers who switch to New Rock report improved client perceptions, better work-life balance through clear business/personal separation, and increased booking conversion rates thanks to more professional initial contacts.
Your creative talent deserves to be matched by equally professional business infrastructure. A VoIP solution designed for photographers and videographers helps you capture every lead, manage client relationships efficiently, and present the polished image that justifies premium pricing. When your phone system works seamlessly in the background, you can focus entirely on what you do best -- creating visual stories that captivate audiences and build your reputation as a sought-after creative professional.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

